Terms of Service
Terms and Conditions for Unclaimed Mail Center
These Terms and Conditions (“Terms”) govern your access to and use of Unclaimed Mail Center. By accessing, browsing, or using our services, you agree to be bound by these Terms and any applicable laws.
- Business Information:
Name: Unclaimed Mail Center
Address: 8350 W Cheyenne Ave, Las Vegas, NV 89129
- Products and Services:
We specialize in the sale of unclaimed mail and mystery boxes. These items are physical and are available for one-time purchase only.
Payments for our products are securely processed through Square. By purchasing on our site, you agree to the terms and conditions set by Square.
- Shipping and Delivery:
We use the USPS for domestic shipping within the U.S. only.
Orders placed between Monday to Thursday by 1 p.m. will be dispatched the same day. Orders from Friday to Sunday will be dispatched on the following Monday.
Shipping addresses must match the card address for transactions. Exceptions are made for payments through digital wallets like Google Pay and Apple Pay.
- Refunds, Returns, and Cancellations:
All sales are final. No refunds or returns are permitted.
Cancellation requests are allowed within 2 hours of the purchase but will incur a 15% processing fee.
- Customer Support and Dispute Resolution:
Contact for disputes: Info@unclaimedmailcenter.com or through our online chat.
Our online chat offers an immediate response, while email responses may take up to 1 day.
In case of dissatisfaction or disputes, we advise customers to first reach out to our customer support for resolution.
- User Accounts:
Customers can create accounts on our website. No further verification is required post-account creation.
- Product Descriptions:
Products are described on their dedicated pages. We offer no guarantees or warranties on any product.
- Order Confirmation:
After purchasing, customers will receive a confirmation email. We provide tracking and order status mechanisms for all transactions.
- User Responsibilities:
Users are responsible for maintaining the confidentiality of their account credentials. Misuse or unauthorized access should be reported immediately.
- Data Privacy and Security:
Our website uses SSL Encryption, ensuring data integrity and confidentiality. Payments are securely processed through Square. Further details on Square’s security are available at their official website.
We occasionally offer promotions and discounts. These are subject to specific terms and conditions, which will be displayed on the promotional page. Restrictions may apply.
- Chargebacks and Fraud Prevention:
We monitor all transactions for potential fraud.
Customers are encouraged to contact our support for any issues before initiating a chargeback.
Chargebacks without prior communication will be contested. We maintain all transaction records, IP addresses, and delivery confirmations for this purpose.
Fraudulent chargebacks may lead to a permanent ban from future purchases on our platform.
We understand that sometimes things go wrong, and customers may need to file a chargeback. However, we ask that you first contact our support team so that we can try to resolve the issue. If you file a chargeback without first contacting us, we will contest it. We maintain all transaction records, IP addresses, and delivery confirmations for this purpose. Fraudulent chargebacks may lead to a permanent ban from future purchases on our platform.
- Governing Law:
These Terms and Conditions are governed and construed according to the laws of Nevada. Any disputes arising out of or in connection with the use of our website shall be resolved under Nevada law.
Unclaimed Mail Center reserves the right to amend these Terms at any time. Continued use of our site post-amendment constitutes agreement to the new terms.
For queries or concerns regarding these terms or any other matters, please contact us at Info@unclaimedmailcenter.com.
- Unclaimed Packages with Unknown Contents:
At Unclaimed Mail Center, we take pride in our commitment to providing you with quality products and exceptional service. As part of our dedication to transparency, we want to address a specific aspect of our business: unclaimed packages with unknown contents.
In the course of our operations, we occasionally encounter unclaimed packages, which, unfortunately, we cannot guarantee the contents of. These packages could contain various items, ranging from valuable items to items of lesser value. It is essential for our customers to be aware of this aspect of our business, and we want to clarify what this means for you as a potential recipient or customer.
Buy at Your Own Risk
Due to the nature of unclaimed packages, we want to be transparent with our customers: we cannot ascertain the exact contents of these packages. This uncertainty makes it crucial for individuals to understand that purchasing or claiming these packages comes with inherent risks. The contents might be highly valuable or simply miscellaneous items of lesser significance.
When you choose to purchase or claim an unclaimed package from Unclaimed Mail Center, it is essential to acknowledge that the decision is made entirely at your own risk. We do not guarantee the specific value, quality, or condition of the items within these packages. It is your responsibility to assess whether the potential value aligns with your expectations.
We advise customers to exercise due diligence when considering the purchase or claim of such packages and to carefully read any available descriptions or information provided regarding the contents, if available.
Please note that this policy is in place to maintain transparency and fairness in our operations. We appreciate your understanding and trust in Unclaimed Mail Center, and we are always here to assist you with any questions or concerns you may have regarding our products and services.
If you have any inquiries or require further clarification about unclaimed packages or any other aspect of our business, please do not hesitate to reach out to our customer support team.
Thank you for being a valued member of the Unclaimed Mail Center community. Your satisfaction and confidence in our services are of utmost importance to us.